Subtl Beauty will gladly exchange or refund any unused or gently used products. Returns and Exchanges must be postmarked within 30 days of purchase; credits will be issued to the original form of payment. Unfortunately, we’re unable to refund any shipping charges.
Once received, please allow 2-3 business days for your return to be processed. We will send you an email confirmation when your return is processed on our end, but please keep in mind that your financial institution may take longer to reflect the transaction.
If you have any questions or concerns regarding your Subtl Beauty return/exchange, contact our team within 30 days of purchase. Please contact us at firstname.lastname@example.org.
c/o Beauty Shoppe
49 Terminal Way
Pittsburgh, PA 15219
(No return slip is needed. Just pop in a note with your order # and we’ll take care of the rest!)
Credit card refunds usually take 5-10 business days to appear on your statement.
If you believe that a product in your shipment is damaged or defective, please contact us immediately at email@example.com and our team will take care of it.