Free US Shipping on orders over $45 | Free Global Shipping on orders over $85

Shipping

Where does Subtl Beauty ship?

Worldwide. You may experience longer delivery times when shipping outside of the US.

How Much Does Shipping Cost?

Inside the USStandard Shipping (3-5 business days)

Orders under $75: $5
Orders over $75: FREE

    Outside the US

    Standard (7 to 21 business days): $13
    Rush (6-10 business days): $47

      When will my order ship?

      Please allow 1 to 2 business days for us to receive and process your order.

      I'm having trouble with tracking

      Sorry about that! Sometimes the shipping carrier takes a couple of days to process your shipment and update the status. If your tracking number isn't updating or tracking at all, reach out to us at info@subtlbeauty.comand we will get it sorted for you.

      Product

      How can I find out more information about a product?

      You can learn all about our products on their individual product pages by clicking the View More button on the build page. If you have extra questions, you can direct them to 

      info@subtlbeauty.com 

      Are your products vegan? Ethically Sourced? Cruelty-free?

      Great question! All of our powders (bronzer, highlighter and shine control powders) are vegan-friendly as well as our brush!

      We are working to bring you vegan-friendly concealer and lip cheek but, truth be told, the vegan formulations sucked, so we wanted to spend more time on them before rolling them out.

      The only non-vegan ingredient being used in the Lip Cheek and Concealer is Lanolin Alcohol.

      Our formulations are all produced in the US to allow greater control over the sourcing and development and as far as cruelty-free, we would never hurt any fur-babies 🐰

      Your prices seem expensive for a "travel-size" company, what's the deal?

      Our packaging may be optimized for on-the-go, but this ain't your momma's typical TSA brand. 

      Size Augmentation and the Reality

      Fun Fact: We provide more makeup in our Lip + Cheek and Concealer layers than most "Full-Sized" makeup being offered online and at stores like Sephora and Ulta. Full-Size can range anywhere from 2.6g to 5g, and we are offering 3.5g of formulation in each of our products. Most other cosmetic companies skew their packaging with double-walled jars, and extra wide compact surfaces to make it seem like you're getting a ton of makeup, but more often than not, you are only getting a fraction of what you think you are getting. 

      Our packaging may be super compact, but we are certainly not skimping on product :)

      Can I build 2 stacks?

      Right now, we are only accepting 1 stack per order. If you would like to build 2, chat one of our stack experts so she can help you with that process.

      What if I want 2 of the same product in my stack?

      You can adjust the quantity of a product on the cart page if you'd like to double up on a single item.

      Returns & Exchanges

      How do I place a return or exchange?

      We're sorry you didn't love your products. Please reach out to info@subtlbeauty.com with your order number and the products you'd like to exchange or return, and we'll take care of the rest.


      Help! I can’t find my return slip.

      Don’t worry—Subtl Beauty packages don’t include return slips. Just reach out to info@subtlbeauty.com and we’ll help you place your return or exchange.

      What’s your return policy?

      All returns must be processed within 30 days of receiving the order. Order # must be provided to place a return.

      You will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded. Email us at info@subtlbeauty.com and we'll help you place the return.

      How long does it take to process a return?

      Credit card refunds usually take 5-10 business days to appear on your statement.

      What should I do if I receive the wrong product?

      If you received a product different from the one that you ordered, sorry about that! Please contact us at info@subtlbeauty.com and we’ll be sure to get you the product you ordered!